Fast-track to Peppol: How Dataprint became New Zealand’s leading eInvoicing mailhouse with Tickstar

For over 40 years, Dataprint has been a trusted communications service provider in New Zealand, bridging the gap between traditional mailhouse services and modern digital delivery. Part of the Freightways Group, Dataprint now manages everything from mail fulfilment and archiving to system integrations, email and SMS communications and invoicing.

As NZ’s Ministry of Business, Innovation and Employment (MBIE) pushed to accelerate eInvoicing adoption, Dataprint recognised both an opportunity to offer customers a simple path to eInvoicing and stay ahead of competitors.

For Dataprint, Peppol eInvoicing was a chance to add value to customers while strengthening their reputation as innovators. Leading this work was Lorne Maltman, Technical Account Director at Dataprint, who helps shape customised software and streamline processes for the company’s enterprise customers.

Although building their own Peppol Access Point was an option, Lorne and the team quickly recognised that leveraging Tickstar’s Access Point solutions offered a faster, more cost-effective route to market.

“Building our own Access Point simply would’ve been too costly and time-consuming,” Lorne explains. “Tickstar already had the platform in place, and we knew we would be able to pass their competitive price advantage on to our customers as well. With some Access Point providers, you hit a bit of a glass ceiling after a point. By contrast, Tickstar’s pricing allowed us to scale without that limit.”

This decision allowed Dataprint to move quickly. “We could see eInvoicing was going to be important, and moving early gave us a head start,” Lorne shares. “Tickstar supported our ambition to grow fast and bring customers on board straight away.”

In addition to scalability and flexible pricing, Tickstar offered the credibility of being a Xero-owned company and the reassurance of responsive, local support.

When it came to implementation, Lorne says the process was straightforward. Dataprint’s technical team quickly integrated using Tickstar’s API and documentation, while Tickstar provided hands-on support along the way.

“Tickstar gave us confidence,” Lorne shares. “The team was always responsive, approachable and solutions-focused. The technical documentation and support were excellent and there’s a great API to use for participant lookups.”

Partnering with Tickstar has paid off. Today, Dataprint is the first mailhouse in New Zealand to deliver Peppol invoices and processes more than 50% of the country’s total eInvoices each month.

Key customers using eInvoicing include large retailers and several Freightways Group companies, with volumes exceeding 25,000 invoices per month.

Beyond this, eInvoicing through Tickstar has allowed Dataprint to:

By combining decades of experience in communications with Tickstar’s proven Access Point technology, Dataprint has cemented its place as a market leader in eInvoicing. Customers gain a simple, secure and compliant pathway to eInvoicing – and Dataprint has the flexibility to expand services and volumes at pace.

“Tickstar has been the right partner at the right time,” Lorne shares. “Together, we’ve helped lead eInvoicing in New Zealand and made it easier for customers to get started.”

With trusted technology, responsive support and the backing of Xero, Tickstar is the leading Access Point provider for businesses ready to move.

Contact Tickstar today to start your eInvoicing journey and take advantage of the opportunities ahead.