Australia
Peppol eInvoicing in Australia
Australia adopted Peppol as the preferred eInvoicing standard in 2019, having seen the network’s success and continued uptake in the European Union, as well as its introduction into the Asia-Pacific region with the establishment of Singapore’s Peppol Authority in 2018.
Backed by $20 million in government funding, eInvoicing adoption is growing rapidly in Australia. The Federal Government and the Australian Taxation Office (ATO) are supporting this shift with clear targets – including 30% of supplier invoices to government agencies being eInvoices by July 2026 – and guidance for organisations to be ready to send and receive eInvoices.
Are you a:
Join more than 33,000 Australian participants registered in the global Peppol directory with one of the world’s most established Peppol infrastructure providers! No matter your operational requirements, Tickstar, an Australian Government-approved Access Point provider will have you leveraging the network in just a few steps!
Benefits of Peppol eInvoicing with Tickstar
We have worked with Peppol since 2012, growing to be one of the world’s largest Peppol infrastructure providers.
With Peppol eInvoicing, just one connection allows you to efficiently and securely exchange eDocuments with verified local and international B2G and B2B partners. Tickstar handles setup and maintenance, while you enjoy the benefits.
Do Business with Goverment
With the Australian Government making eInvoicing the default for most federal agencies, and 300+ state, territory and local government organisations also on board, suppliers need to be prepared to send and receive eInvoices. Being eInvoicing-ready bolsters your organisation’s value as a capable, low-risk supplier to government.
Cost savings
According to estimates from the ATO, entities that employ eInvoicing can realise savings of up to 66%. This comes from the fact that it costs less than $10 to process an eInvoice, as opposed to around $28 for a PDF invoice sent through email. In addition, significant costs related to rectifying invoices that contain manual entry errors are eliminated.
Faster invoice payout
Peppol’s direct secure connection without middlemen allows for faster receival and even the automation of payments. Since 2020, Commonwealth Government agencies with contracts valued up to $1 million were required to pay eInvoices within five days or pay interest on late payments. This is in stark contrast to suppliers who have traditionally been required to wait a month or more for payment when using paper or PDF invoices.
Network security
According to the 2022 report on scams by the Australian Competition and Consumer Commission (ACCC), payment redirection scams — where a business’s email is compromised and invoices or requests for payment are altered — accounted for $224 million lost, a 73% increase on 2021 figures. Through Peppol, eInvoices are securely exchanged by partners who are verified by their ABNs (or relevant country-specific business verification code) and transact through approved service providers. This significantly reduces the risk of fraudulent activity.
User-friendly interface and advanced tools
Refined over 11 years by Tickstar’s Peppol pioneers, we offer expert tools that eclipse those offered by our competitors. This includes our Peppol Validator, Participant Lookup API and Service Metadata Publisher (SMP), designed to ensure you get the most out of your eInvoicing experience within your own applications!
Direct connection to ERP systems
If you’re a larger government agency or enterprise, Tickstar’s API connection allows Peppol to be built into your ERP systems. For software vendors, Peppol can be provided as part of your customised software packages to businesses around the world — opening another revenue stream with ease.
Peppol standard is the world standard
Peppol BIS Billing 3.0 is used by Australia (with the A-NZ extension), meaning that just one standard is needed to transact with any other Peppol participant around the world. What’s more, Tickstar handles ongoing updates and changing regulations, meaning you will always be compliant. As the network grows, so do the benefits for those already using Peppol.
Peppol eInvoicing in Australia
Australia has adopted Peppol as the preferred eInvoicing standard, creating a secure, efficient way to exchange invoices across both the public and private sectors.
The Australian Government has set a target for eInvoices to make up at least 30% of all invoices received by suppliers by 1 July 2026. From there, government agencies will work to enable automated processing and sending of eInvoices by December 2026.
With over 400,000 businesses already on the Peppol eInvoicing network in Australia, now is the time to transition. Tickstar helps organisations connect once and reach the entire network, ensuring compliance, efficiency and seamless transactions across trading partners locally and internationally.
eInvoicing in the public sector
Since then, Australia has steadily continued to encourage the use of eInvoicing. $3.6 million was allocated as part of the JobMaker Digital Business Plan in the 2020-21 budget to facilitate adoption across the public sector, and as of July 2022, all Commonwealth agencies were required to be able to receive eInvoices. State and local governments are following suit in accordance with state-based regulations.
eInvoicing in the private sector
In the 2021-22 Budget, as part of the Digital Economy Strategy, the Government invested a further $15.3 million to enhance the value of eInvoicing for businesses, with the aim of further improving awareness and adoption, while the 2022-23 Budget provided tax breaks for small businesses who incur spend from digitising their processes.
The current situation
According to an Australian Treasury assessment from 2021, 90% of businesses continued to fully or partly use manual processes when invoicing. While the situation has improved, we can still safely say that the majority of businesses, especially SMEs, are not taking full advantage of eInvoicing capabilities.
Currently, there are over 33,000 Australian entities registered in the global Peppol directory, with the B2B sector following in the footsteps of government agencies. In fact, over the 2022-23 financial year, Australia had the third largest growth (both in relative and absolute terms) of Peppol participants in the world.
As Peppol expands, Australian public and private sector businesses are poised to benefit, making good on the 2020 governmental estimates that predicted $28 billion saved over the next 10 years. You can join the early adopters today, partnering with Tickstar to get the most out this connect once, reach all network.
About Tickstar
Tickstar has been a certified Peppol service provider since 2012. Based in Sweden, the company works with governmental bodies, large enterprises, and ERP providers around the world. As the number of Peppol participants within the network continues to grow, so does Tickstar’s footprint, with a reputation as a dependable partner, providing the infrastructure for in-house use or third-party organisations that wish to deliver Peppol services to market.
In 2021, Tickstar was acquired by Xero—a global cloud accounting software platform. Xero saw the strong connection between our purpose and theirs, which is to help businesses thrive through the use of better tools, information and connections. Tickstar has enabled eInvoicing functionality for all Xero customers with an ongoing subscription.
We understand the challenges that public sector organisations and private companies face in keeping up with domestic and international regulations. By signing up with Tickstar, you can efficiently exchange eInvoices and other electronic documentation with any partner, while staying compliant at all times.
About Peppol
Peppol is a set of standards and technical specifications ensuring the secure and rapid transfer of electronic documents globally. Peppol’s components ensure interoperability of eInvoices and other eProcurement documents, facilitating easier global trade and full compliance with the regulatory requirements and taxation laws of transacting parties’ respective countries. It also significantly cuts down on instances of invoice fraud, a persistent problem when transacting through email or other unsecured messenger service.
The communication nodes in the network, called Access Points, allow direct connections between verified participants to send and receive standardised documentation in what is called the Four-corner model. In short, Peppol provides the one connection to reach any domestic or international partner.