To find the helpdesk contact details to the receiver’s Peppol Access Point or SMP, just perform a Participant Lookup using the identifier of the receiver.

You can find the receiver identifier in the file you sent, refer to line 9 in the SBDH sample on https://www.tickstar.com/support/payload-envelope.

Use the RecipientIdentifier to find the receiver’s Peppol Access Point contact details by doing a Participant Lookup. You can find the receiver identifier in the file you sent, refer to line 9 in the SBDH sample on https://www.tickstar.com/support/payload-envelope.
The ReceiverID should look something like ‘0007:5567212047‘

You can easily find out in which SMP a participant is registered and which Access Point (AP) it uses to receive. Its a classic Participant Lookup you need to perform. Use the identifier of the receiver to find the contact details of the receiver’s AP. For this you need the receiver’s Peppol ID, which includes the ISO 6523 code.

AS2 Applicability Statement 2 – a protocol for secure and reliable data transport over the internet. AS2 replaced START on Sep 1st 2014 as the mandatory transport protocol between Peppol Access Points. From Feb 1st AS2 will be an optional transport protocol in Peppol.

AS4=Applicability Statement 4 – a protocol for secure and reliable web service-based data transport over the internet. AS4 replaced AS2 on Feb 1st 2020 as the mandatory transport protocol between Peppol Access Points.

Access Point (AP) = Exchanges documents with other APs. An AP is typically operated by a service provider. A technical term for Access Point is ‘endpoint’.

BIS = The Peppol implementation of a CEN BII specification. BIS is an abbreviation of “Business Interoperability Specification“. The documentation can be found here.

EHF = Elektronisk Handelsformat (Electronic trade format). This is the most commonly used e-invoice standard in Norway. IA slightly modified CEN BII/Peppol BIS invoice. Implementation guide here. Please refer to Annex 5, page 4, for additional information.

Four corner model = The architecture of Peppol supports a setup where the sender of a file (Corner 1 or C1) transmits a file to its service provider (C2) that operates an Access Point. C2 forwards it to C3, the service provider of the receiver. Finally, the file is transmitted to the end receiver of the file (C4). C2 operates on behalf of C1. C3 operates on behalf of C4. Link to our 4 corner model

ISO 6523 = Codes for identifying organizations and parts thereof. A list of identifiers currently used in PEPPOL is available at https://www.tickstar.com/iso6523. Also please refer to http://en.wikipedia.org/wiki/ISO/IEC_6523 and http://www.cyber-identity.com/download/ICD-list.pdf for more information.

Participant = The end receiver of a Peppol transaction. In the four-corner model, it is Corner 4. A participant needs to be registered in an SMP the receiving capability becomes known to the sending Access Point.

SMP = Service Metadata Publisher. An SMP is a registry that stores receivers’ metadata such as their Peppol Identifier(s), document type receiving capabilities and which access point(s) they use to receive each document type

SMK = Service Metadata Locator for test scenarios. The SMK is only used to exchange files between Peppol Access Points with pilot certificates. Participants can be added to the SMK by SMPs that support updating the SMK.

SML = Service Metadata Locator. The SML is a DNS storing the CNAMEs for all SMP’s and the URL to the SMP in which a certain participant resides. A change in the SML takes some time to propagate to the user doing a lookup depending on various DNS caches (and their TTL values) between you and the SML.

START = Secure Trusted asynchronous Reliable Transport – the Peppol Transport Protocol for exchanging messages between Access Points. The START protocol was discontinued in Peppol on Sep 1st2014 and replaced by AS2.

Participants using different APs to receive?

Peppol supports the scenario where a participant can use different Access Points (AP) for receiving.

Let´s assume that the participant wants to

use AP1 to receive invoices

use you (AP2) to receive orders

AP1 is the Access Point that first registered the participant in an SMP and as you know, a Peppol participant can only be registered in one (1) SMP.

Here’s how to do it if you discover that the participant you try to register in Galaxy Gateway SMP has already been registered by someone else, AP1.

AP2 (you) have to share your AP configuration (as in the below screenshot) with AP1. AP2 can find the necessary information by following these steps:

• Login to https://my.galaxygw.com
• Click “Access Points”
• Click your AP and “Edit”
• Copy the following values
• Access point Name
• Contact e-mail
• Access point endpoint URL
• Endpoint Information URL
• Certificate (save it in a separate .txt file)

AP2 should provide the above information to AP1 so they can add AP2’s configuration to their SMP account. Here’s how to find the contact details for AP1.

AP1 can now use that data to create AP2’s configuration in the SMP and associate AP2’s document types to the participant.